System Administrator, Senior Network Engineer, and NOC Operations Technician
ResumeEndorsementsI have worked in the telecommunication and networking field for over 18+yrs. Starting from the software & capacity side of the business to traveling & working directly in the field.
July 2018 - 2021
Provided desktop support for 1000+ employees including administering Office365, networking issues, security system issues, and local printer/fax issues. Administered and implemented Active Directory services and group polices across multiple domains. Created network infrastructure maps and rewired multiple facilities to meet industry code along with federal guidelines for ICE detention centers.
Jan 2015 - Apr 2018
Monitored bandwidth & capacity for 10 states in order to create weekly management update reports. Assisted management with internal and external customer escalations. Held bi-weekly roundtable meetings with planning, engineering, and management to identify critical capacity concerns and breakdowns in ordering/augmentation process.
Feb 2005 - Jan 2015
Surveillance for all legacy CenturyTel local TDM voice switches (DMS 10, DMS 100, GTD5, DCO, EWSD, & 5ESS). Reporting, managing, and escalating line group outages to NEMC along with working with local area plant supervisors, managers, and various technicians within/outside the company.
Lead Engineer CenturyLink
318-307-1818
While working as an network engineer for CenturyLink I worked closely with Chip and his team to upgrade new/existsing uplinks. Chip has worked for CenturyLink for over 15 years.
IT Professor Renton College
360-913-1414
I have known Ren for over 25+ years and we have worked together on several projects both inside and outside the work environment.
Director
318-381-1867
Greg was one of my first managers at CenturyLink and one of the several people involved in getting me promoted to team lead of DSL Support Team.
Address
Monroe, LA U.S.A
Phone
+13184504433
bert@bertwalters.info